fontaine cabin rentals - Amenities
12 years ago
On company
Category Complaint

When renting from the company, have any others been slighted when it came to the amenities advertised? Examples are TVs that aren't working or game stations that aren't even in the cabin.

More Sniitches About fontaine cabin rentals

Robert Vick
11 years ago company
The Vicks
11 years ago company
12 years ago company

Comments About fontaine cabin rentals

The business has now gone down. Cabin owners are complaining about not getting their share of the rental money. Renters did not get their deposits back. Rob and Libby Vick have really done it now. Spread the word!!
Jun 18 2010 09:14 AM
I am one of the owners and I am livid. The good thing is that most of the owners know where the VICKS live in Cobbly Nob. We, the owners of cabins that Libby used to manage, need to assemble sometime this month and meet with a good lawyer to make the VICKS live up to their contractual agreement even if that means that Robert's Daddy has to bail them out. We don't care we just want what is fairly ours.
Jun 18 2010 02:23 PM
Please remember that the Fontaines sold the business to the Vicks several years ago, and had nothing to do with this disaster. We are so sorry that so many people are suffering now under our name.
Jun 21 2010 05:11 PM
I am under contract to rent "On Eagle's Wings for a week in August. If anyone can tell me how to contact the property owner please email: Put "Fontaine" in the title or it will go unopened. Thank you.
Jun 26 2010 01:27 PM
The word is that Libby Vick has high blood pressure. many people who are responsible and do their job everyday have high blood pressure. Plus they continue make mortgage payments, provide for their families and meet their commitments. They don't shut down their lives and lock their doors. I am also sorry that they have defiled the Fontaine name.
Jun 27 2010 08:14 AM
I am hearing that Robert Vick is not going to reimburse any cabin rental deposits. He wants the cabin rental companies the owners moved their cabins to discount the renters. If anybody hears of a lawsuite, please notify us on this website.
Jun 27 2010 03:21 PM
I have talked to Robert Vick a couple of times since they have "closed." He posted a note at and provides a number there. He is willing to give me a refund but minus the cancellation fees. If they have closed the business, doesn't that make any contract null and void anyway. Should they not just be looking to refund anyone affected????
Jun 29 2010 11:39 AM
Since I have talked to Robert Vick twice in the past two days, this is what he has since done.... The number he has posted is: (865) 436-3323
Jun 29 2010 12:58 PM
How can this idiot say he will refund money minus cancellation fees. They are the ones who did the cancellation. Oh, my, vengenance is mine saith the Lord. But some people might not wait.
Jun 29 2010 01:01 PM
Well in the letter sent to the cabin owners from Libby Vick, it says we will be reimbursed for June rentals thru the 15th. I am not very confident that they are going to pay cabin owners or reimburse the renter's deposit money. When somebody closes the door this quickly, it is usually due to financial hardship. They have too many people in the family and employees who could have done the right thing and kept the business open until all transactions were cleared up. That is what decent people do.
Jun 29 2010 02:22 PM
You are correct! In no way would a reputable company close the doors the way they did unless there is something sinister going on! I hope they get what is coming to them. I am out well over $1000!
Jun 29 2010 02:53 PM
Everyone who is out money needs to call the Sevier County Sheriffs Dept and ask for Detective Stephanie Hodges and if she does not answer then leave a message and tell her about how you were treated.
Jun 29 2010 09:26 PM
Detective Hodges is on the case. Also you need to check out and type in Fontaine Cabin Rentals to see more information about how they have screwed the tourist.
Jun 29 2010 09:28 PM
check and type in fontaine cabin rentals. One sad story is about a lady who wanted to surprise her 90 year old father with a vacation to the Smokies since he was born in TN. She does not have any more money to get another rental for this very important event. The f_______ Vicks need to be in jail for their selfish actions.
Jun 29 2010 09:35 PM
Anyone that files a complaint with the TN Real Estate Commision neds to make sure they list all the parties in this case. If you look at Robert lists himself as a broker and David Vick as an Affiliate Broker. I am listing them both and also going to include Libby Vick on the complaint! The more it hurts them the better I feel about the big $ they robbed me of!
Jun 30 2010 05:25 AM
Robert Vick called a person in Gatlinburg last week and told them they were not going to reimburse any deposit money. He said they deserved to keep the money because they worked for it. This is a very sad situation for so many people. It is heartbreaking that during this recession so many people are effected by the Vick's selfish attitude. I cannot imagine why the Vick's are doing this without realizing the full impact. Their name must be mud in Gatlinburg. What a legacy to leave for your children. This is a small town.
Jun 30 2010 06:00 AM
Someone needs to post a map of where their house is in Cobbly Nob. I bet the guards have been told not tell anyone where they live. Cobbly Nob rentals might give someone a map and tell them where their house is. It is on Vixen Run.
Jun 30 2010 09:03 AM
ATTENTION!!! I just called the bank that was used to supply the deposit for the cabin rental via debit card. The lady at the bank said that a dispute needs to be filed at their bank by my nephew since they did not get to use the cabin and then the cabin rental company owners will have a certain amount of time to respond. If they don't, then more action will be taken by the bank. The problem with some of your rentals is that your time has not arrived yet. I am really troubled by the lady who reserved two cabins for her 90 year old grandfather celebration. I cannot understand how the Vicks can be so cold. Oh, wait a minute, they put a lady on the street just a week after finding out she had cancer. That is how cold they are!!!
Jun 30 2010 02:00 PM
Hello, I just found out that they are closed and I have or had reservations starting July 12th for two weeks. I am sorry that someone might have health problems, but I did not get a letter or anything about the closure. Found out by chance. Tried the posted number and the mail box is full. I see now I have a number of calls to make. Thank you for the information. Any suggestions on finding out who may own the cabin I thought I was going to?? Thanks in advance.
Jun 30 2010 07:03 PM
Call Peggy at and see if she can help you. She has a great number of the cabins that the Vicks USED to have. Also Detective Hodges of the Sevier County Sheriff's Department wants to hear about your complaint @ 856-774-3933. Everyone who has a problem with the Vicks needs to call her.
Jul 01 2010 09:22 AM
Robert Vick's cell number is (865) 660-5163
Jul 01 2010 10:07 AM
Post above has wrong area code for Detective Hodges. It should be 865-774-3933
Jul 01 2010 10:14 AM
I would like to thank everyone for the good information. I have spoken with Peggy. She is great and was able to help me out. So once again thanks. Robert
Jul 01 2010 11:21 AM
Oh...this is great. We will win this battle. And the Vicks will suffer for a long time for their atrocity.
Jul 01 2010 11:26 AM
If anyone needs help with their situation because of Fontaines, give Peggy a call at (865) 436-5511. She used to work for Fontaines and knows many of the cabin owners. They have a great relationship. (quite unlike the Vicks)
Jul 01 2010 02:54 PM
The houses that the Vick's have on there Real Estate site are owned by them. The Castle on the Green and one home in Holiday Hills section. Value is well over $1 million. They also own a home on Vixen Run and equity in Fontaines cabin.
Jul 02 2010 08:33 AM
The Vicks also own The Mountain Critter Lodge. Robert claims that he does not own it directly but it is in the faimly. I suspect it's his dad. They do also own The Castle. Both were rented by Fontaine Cabin Rentals. Robert has them both for sale though through Fontaine Realty. Both companies or DBAs are controlled by Tree to Green Properties, LLC which was renewed in 12/09 by Libby Vick.
Jul 02 2010 01:16 PM
If you have been affected and have not yet, please contact Detective Hodges. She is trying to gather as much information from those affected as possible. I believe the number listed above is correct.
Jul 02 2010 01:17 PM
Their other company name and web site all in one.
Jul 02 2010 02:47 PM
Everyone please file a complaint with the TN real estate commission. It's the only why he'll have any punishment. Even if you get your money back somehow please still file. Customers and cabin owners alike... thanks all :)
Jul 03 2010 05:47 AM
I talked to the Tennessee Real Estate Commission a few days ago. Be assertive...get beyond the person who answers and says "we already know about Fontaine." I am a cabin owner and once connected to the right dept. the person put their supervisor on the phone with me. She talked to me for over 20 minutes gathering information. She said she never hears from the cabin owners and she was very interested in all the info I was able to provide. Per her request, I also sent her a copy of the letter Libby Vick sent the cabin owners. PLEASE EVEN CABIN OWNERS CONTACT THEM...THEY ARE INVESTIGATING. This is our only way to make sure they do not get away with what they have done to so many people.
Jul 03 2010 08:15 AM
to the last poster...What dept. should we ask for or name of a person? Thanks
Jul 03 2010 09:13 AM
TN Real Estate Commission. I called 615-253-1177 and spoke to Connel House..when he found out I was a cabin owner and received a check from the Vicks for June rentals thru the 15, he put his manager/supervisor on the phone. It was a woman....we went back and forth so much that I really did not get her name. sorry. But she was very interested in all the info I was able to give her. She also gave me many details about the investigation. Even when I faxed her copies of my documents she told me to fax them to Connel. But I will tell you from our conversation, they are doing their best to investigate this situation. I really did not think I was going to receive any money from the Vicks and had called a few days earlier and left a message with Connel. In the meantime, I received the check. But they still want to talk to everybody involved.
Jul 03 2010 09:55 AM
Thank you so much... The only way we are finding out what to do is each other. I think about all the others who got their money back from their cc and did not know they coul go any further... or those who know nothing until they walk up to check should place your post on tripadvisor too so more affected will know what to do
Jul 03 2010 10:16 AM
Jul 03 2010 01:37 PM
Thanks to everyone for taking the time to post info. we have to stick together to make things right. And take the time to do so.
Jul 03 2010 01:41 PM
The sad thing is tripadvisor is deleting the messages within hours of the posts. I don't think they like all this negativity and this does have an impact on a resort area. I am a cabin owner and I am mad and heartbroken at what the Vicks have done to the people who rented their cabins. So many people have saved their money to come to Gatlinburg and then to be treated like this. It is shameful. You know that old saying "what goes around...comes around".
Jul 03 2010 04:02 PM
True That...
Jul 03 2010 08:19 PM
Jul 04 2010 06:22 AM
For a trusted cabin business call Peggy at You'll be thrilled with the service...
Jul 04 2010 07:17 AM
I did the pest control for Fontaines since day one.They were never late until last month,and i never received payment for May and June. I will probably never receive my 1400.00, but I consider myself lucky as compared to the renters and owners.Tennesse realestate commission is a joke.visit "" Great info on the crooks in this county and who to stay away from.I still have all the keys to the cabins,not sure what to do with them.
Jul 05 2010 04:47 PM
Jul 06 2010 08:34 AM
I just spoke with the Better Business Bureau and filed a complaint. The lady told me there wasnt anything they could really do at this point and that the Tennessee Real Estate Commission was looking into the matter. I then called the TREC at 615-741-2273 and left a message for Carneal House. We need every person effected in this to flood the Tennessee Real Estate Commission with complaints. I called the Sevier Sheriffs Dept and Det Hodges is on vacation this week. The officer I spoke with was well aware of the situation and stated that at this point everything was a civil matter. Keep calling the TREC...enough calls will make this a criminal matter.
Jul 06 2010 12:15 PM
Yes, there is a big question as to whether anything to this point is actually "legal" or not. After speaking with Det. Hodges last week, she seems to agree; but she is talking to as many affected people as possible to see if there is anything. The Sheriff's Office and TREC are trying to investigate the Vicks; but until something legal is uncovered, there is little they can do. The Vicks are evidently laying low at this point. Call the detective, file with TREC, try a CC dispute with your bank. These are the things you can be working on at the moment.
Jul 06 2010 12:43 PM
I should have said if there is anything that is a legal matter or illegal. Right now, there may or may not be.
Jul 06 2010 12:44 PM
The investigator guy at WATE Channel 6 in Knoxville has also expressed an interest in this particular story potentially. You should contact him.
Jul 06 2010 07:30 PM
I called a left a message on the investigator guys voice mail. Please everyone who has a problem with the Vicks call.
Jul 07 2010 11:23 AM
WATE's phone number in Knoxville is (865) 637-6666.
Jul 07 2010 11:29 AM
I just talked to a realtor. If the Vicks do not pay back those that have trusted them, they will be committing a felony. They said the the attorney general of Tennessee will be involved in the case. Robert, Libby, and David Vick could be facing jail time. They assured me that this is a crime. It will just take awhile. Everyone please file your complaint to the Tennessee Real Estate Commission.
Jul 07 2010 03:04 PM
Oh it is a crime. There is proof of intent to steal from cabin owners. A former employee of Vick's was offered by Vick to split the cabin rental fees with the employee and not tell the owners their cabins were rented as often as they were. Det. Hodges is aware of this and has taken a statement from the employee. Sounds criminal, not civil to me! How about not only the money we are due but the time spent on this and emotional distress~ I'm sure Det. Hodges needed that vacation and is not looking forward to her return. May I ask what number you used for the BBB? Thank You
Jul 07 2010 04:42 PM
BBB of Knoxville's telephone number is (865) 692-1600. And thanks for the information above. WOW is all I can say. Cannot wait for them to get what they deserve.
Jul 08 2010 08:45 AM
I hope the lady who sent them $2700 to surprise her grandfather with an East TN vaction learns of this. My heart goes out to her.
Jul 08 2010 08:49 AM
I am trying to rent the Castle. Does anyone know how to find the company who rents it?
Jul 08 2010 08:51 AM
The Castle is owned by the Vick family. Run from them as fast as you can; they are crooks.
Jul 08 2010 08:52 AM
Definitely avoid The Castle (on the Green) and Mountain Critter Lodge. They are both owned by the Vicks or the Vick faimly. They are also both for sale by Robert Vick presently, at least they have been.
Jul 08 2010 11:30 AM
Everyone needs to read this!
Jul 09 2010 05:48 PM
Be sure and read the comments after the article; I am proud to say I know Otis, Doug, and Peggy.
Jul 09 2010 05:59 PM
If you paid your deposit by credit card there should be no problem in filing a credit card dispute after the Vicks/Fontaine Cabin Rentals fail to render the service provided for in your contract with them. Meanwile, save all the news articles and proof that you can. Someone asked about "Bear Hugs"? That cabin is now under the management of Peggy at Peggy was a lifesaver for us! We hope she can obtain as many of the old Fontaine/Cobbly Nob rentals as possible. She is now our new go-to rental company. Cabin owners, please consider her!
Jul 10 2010 09:19 AM
P.S. Special thanks to Barbara for pointing us in Peggy's direction. Meanwhile, if anyone knows who manages the Lov-N-Ewe cabin, please advise. Had our eye on that one for the next visit.
Jul 10 2010 09:29 AM
Contact Peggy @ (865) 436-5511. She maybe getting LUV-N-EWE. I just talked with her Wednesday about the cabins she is trying to add to her rental program.
Jul 10 2010 10:34 AM
We will definately be keeping an eye on her available rentals and are scheduled to stay in one of hers next month. Can't wait!
Jul 10 2010 03:41 PM
PLEASE everyone also file with the bbb. There are no current filings! The more we do with more agencies the better we have some chance at justice. I've done my police report and filed with TN Real Estate Commison(spoke with Mr. House) and am going to do the BBB this week. Link:
Jul 12 2010 08:41 AM
Jackson, Elk Springs, and Greenbrier Valley are also all possible alternatives if you are still looking. Pioneer is NOT the only game in town. I have nothing to do with any of these. I am just tired of the shameless plugs for Pioneer popping up on all these forums, etc.
Jul 12 2010 04:16 PM
Pioneer Cabin Rentals seems to have helped so many, including owners and guests. Guess that's why all the "plugs"
Jul 12 2010 07:47 PM
The other places have been helping too.
Jul 13 2010 04:29 AM
Shameless??? Well I guess you should stop coming to these sites if your "tired". I guess I need to look up the meaning of shameless? I did not know it included someone who would direct you to another rental company when you tell her your looking for your favourite cabin and it's not with her business. (Nor her doing the postings.)That's what happened with me. Plus she gave a statement to the police(which she did not have to put herself out there) which will help us all!!! Directing business away from herself=Shameless, well I guess you learn something new everyday. So it's o.k. to tell people who not to do business with, but not who to do business with? Only interested in the negative? Well, move on, because this site is about helping each other and directing each other toward anyone who will help. Anyone with a computer or who has been to Gatlinburg is well aware that Pioneer is not the "only game in town". But thanks for the information- very helpful. I won't be using Pioneer this trip because she told me what company has my fav. cabin-but I'll still continue to "promote" Pioneer. Have a nice relaxing day surrounded by your negativity.
Jul 13 2010 05:12 AM
Back on topic, please... Seem to have some pent up anger issues here.
Jul 13 2010 07:59 AM
I went to my bank to file a dispute on my credit card regarding the deposit made on a cabin. The bank said that typically you only have up to 60 days from the charge date to file a dispute. My bank did file a report with their fraud division so we will see what happens. Also I filed a complaint with the TN Attorney General's Office - Division of Consumer Affairs.
Jul 13 2010 08:12 AM
Shameless....that would be a definition of what the Vicks did to so many tourist who came and are still coming to Gatlinburg only to be surprised when finding the office closed. I have told many cabin renters I have come in contact with to stay with the company they are dealing with and don't take a chance with another company in case the Vicks rise again. I have directed at least 4 individuals to Peggy @ Pioneer since they had no alternative due to the closing of Fontaines. And like the person said, Peggy told them where they could find their favorite cabin. Now this information is a bright spot considering what the Vicks did to so many. I was told there were six cars at the old letterless Fontaine office one afternoon and the people were milling around with their hands up in the air. Now there is an example of what the Vicks did to the people who provide jobs for so many in Sevier County. After hearing what wonderful things some did for the lady from Michigan, I want to give praise to Otis at Cobbly Nob Market and Hidden Springs Resort. Peggy was part of this too. Now get OVER it!!!!!!!!!!
Jul 13 2010 08:23 AM
That family from Michigan is staying for free in a cabin from Peggy and one smaller one from Otis...
Jul 13 2010 08:30 AM
Just yesterday the person answered the telephone at the TN Attorney General's Office told me I could not file, that it had to be done with TN real estate commision- I've done that. May I ask who you spoke with and telephone #? thanks :)
Jul 13 2010 08:33 AM
Hey Shamie McShamelesson~ Here is a post for you that mentions Peggy from Pioneer Cabins... Enjoy ;) BeProud!!!EJinerson wrote on Tuesday, Jul 06 at 12:40 PM I was going to write a longer letter and email it to Mr.Voit, but after seeing the last post, I am compelled to write now- It may not be as eloquent and I'm currently at work but here we go... Sunday afternoon my telephone rings, I look at the caller ID and it's Otis from Cobbly Nob Market. I thought he was going to tell me that if we were able to come still he'd still get my grandpa for coffee and the paper everyday. Well he'll still do that, but it was not why he was calling. He and Doug ( Cobbly Nob Cabin Rentals were offering us a cabin. "What did we need and when did we need it?" I broke out in tears and Otis said "Stop that girl, your making me cry..." Otis owns cabins that are on the rental program with Monday I received another telephone call from Serenity Kelly representing Butch and Brenda Smith of Hidden Mountain Resorts ( us their personal cabin. Again I was overwhelmed. Later Monday afternoon I received another call from Peggy of Pioneer Cabin Rentals ( I had been speaking with Peggy throughout this ordeal, as she worked for Mr. Vick. In chat rooms where many of us have been speaking to each other about what to do. Peggy is a frequent source we all site as someone who will help. She even directs people to where their favorite cabins may be~ away from her own business. Peggy informed me that one of her cabin owners called to offer our family a cabin. My friends~When God closes a door he opens three windows. My motive in wanting to get our story out was to put the human face to what is going on with hundreds of families. My hope was to inspire justice by means of refunds by the Vick family. I just wanted my $2,700 refunded and to reserve another cabin. My whole family cannot express how we feel at this outpouring~we have all shed tears of gratitude. Which cabin did we choose? It does not matter...we are grateful to each person/company as if we had chosen their cabin. This does not take away from my desire to hold the Vick's responsible for their actions. Many people may receive relief though their credit card companies, they should still file with the TN Real Estate Commission and the Sheriffs Dept. Mine is but one lucky family who will still have their vacation- my heart goes out to the many who may not. I also wonder how many people are now out of work due to this~ I wish them the best. TN Your the Best... God Bless, Erica Jinerson P.S. I have yet to tell Grandpa~ Now I can tell him the whole story with a happy ending. With being from the great state of TN, I bet he won't be suprised at all... Read more: The Mountain Press - Stan Voit s column Cabin rental fiasco ruins special trip
Jul 13 2010 08:36 AM
Shamie McShamelesson, hey that is good. This person is probably Libby Vick since I heard she has a terrible temper. (Poor little Robert.) She is jealous of someone who is happily doing her job and helping people although not financially being rewarded for her efforts all the time.
Jul 13 2010 08:46 AM
Just FYI for all Pioneer supporters... Pioneer is new. Opened by an ex-employee of Fontaine's (working for the Vicks), Peggy. She has managed to get some of the Fontaine cabins covered as have some of the other rental management companies in the area. With that being said, there are some questions as to whose cabins are with Peggy, how she acquired them, and if Pioneer even has a license. No this is not a Vick. I am actually another person affected by the whole Fontaine thing just like some of you. I find it interesting that so many are posting things about Pioneer, who hasn't even been heard of until this whole thing went down. (Tons of posts were over on as well. Some of which appeared to be posted by Pioneer directly.) Jackson Mountain seem to be recommended by everyone up that way; and even when I spoke to Robert Vick last, HE recommended them. All I said was that I'm tired of seeing all the plugs for Pioneer and that there ARE other options that seem to have good reps. and reviews online, like Jackson, Elk Springs, and Greenbrier Valley.
Jul 13 2010 10:25 AM
Well if Robert Vick himself recommended a company it must be AWESOME!!!
Jul 13 2010 11:01 AM
I am the person who posted the Fontaine Cabin Rentals Closed post on Trip Advisor. I am also a cabin owner who was with Fontaine Cabin Rentals during this whole disaster. I started referring people to Peggy at Pioneer because I knew she previously worked at Fontaine and she had the names of most of the cabin owners. She also had their phone numbers and could contact the owners to tell them when people were looking for their cabin. I know Peggy very well and have known her for many years. I only referred people to her due to this crisis, not to give her business. Peggy has been a godsend for so many people during this nightmare. Just so you know that most of the posts on Trip Advisor were not made by Peggy. I also went with another cabin rental company -- not Pioneer. So do read so much into all the compliments to Peggy. She has really helped out so many people.
Jul 13 2010 11:19 AM
Of course Pioneer had not been heard of prior to all this~ Pioneer is new. We now all know of it, because we tracked Peggy down! She was so helpful at Fontaine Cabin Rentals, her name is one I remember. I think the fact that we remember her as a great person to deal with is a good thing. So I'm sure the cabin owners felt the same. If not why would they have gone with her.What- think she held a gun to their heads? Or bribed them with the money she stole- oh wait that was Vick-someone you site as a good refferal! How the hell did YOU actually get to speak with him anyway??? I'm sure the cabin owners were grateful that she turned down Vicks offer of sharing the profits from rentals and not telling the owners how often their places rented. That would make me trust her- she put herself out there by giving that statement to Det. Hodges. Also Shamie~ we are well aware that there are many cabin companies... Who are you trying to scare "may not have a license" lol Hopefully Vick will be the one without a license soon...Thanks to everyone who filed with the TN Real Estate Commission
Jul 13 2010 11:29 AM
LMFAO!!!!!!!!!!!!!!!!!!!!!!! Robert Vick recommended~~~~ HaHaHaHa Good One! How "affected" are you Shamie? If you've spoken with your friend has he give you your money back? Seems like it...another satisfied customer. Everyone, PLEASE stop making fun of Libby- remember she does have high blood pressure. Your money helps buy her medications
Jul 13 2010 11:47 AM
*given... opps
Jul 13 2010 11:49 AM
Pioneer has helped and that's great. But there are others that have also been helping just as I have pointed out. That's all I've said.
Jul 13 2010 12:51 PM
Shamie? Did you guys think of that all by yourselves? What a bunch of tools!
Jul 13 2010 12:52 PM
I was just wondering...has anybody who rented from the Vick's received any cabin deposit money back? I know they sent a letter stating they were going to reimburse....but I was just wondering if they have stuck to their word. No that their word means anything.
Jul 13 2010 01:07 PM
....Not that their word....
Jul 13 2010 01:08 PM
I've not gotten anything back. The only people who have gotten any money from them, that I've heard of, have been some cabin owners.
Jul 13 2010 02:32 PM
Shamie~ Re-read your own post, that is not all you said. You said you don't know how Peggy got those cabins and that YOU wonder if she has a license? Your trying to steer people away from her and to where VICK recommended? Why in the world would you get on THIS site and boast that you spoke with Vick and he recommended a place to you as if your telling us someone great said so- as if his opinion holds water with us. If you have a co-worker who is great, they go off on their own to start their own business in the area they are already proficient in, you would not support them because it is a new business? I don't know why this would anger you? You still have not answered how it is Shameless for others to state their own experiences with getting information from Peggy. How many people sited Det. Hodges? I bet she is not the only Det. in town either. How about Mr. House- I bet he is not the only person who works at TREC...
Jul 13 2010 02:58 PM
Everyone try to book Castle on the Green or Mt. Critter Lodge for your next vacation... Robert, Libby and David Vick Highly Recommend these two!
Jul 13 2010 03:17 PM
I'm a renter- not a cabin owner... Not seen a dime yet! I keep hearing that he thinks he's entitled to our money, b/c he's worked hard all his life- he's owed it. I think it unless he feels pressure he'll not return the money. File with TREC, Det. Hodges, Speak with Mr. House, call the paper, file with the BBB. He is not going to want to loose his Real Estate Lic. With enough pressure we may get our money back...
Jul 13 2010 03:28 PM
I am so glad for all the help for the out the $2700. This is a blessing. I have yet to receive a call or an email from anyone, but my dispute package came in the mail from my cc company and I have plenty of info to send in with it. Thanks E.J. for all the great advice and Peggy for being able to rent me my cabin in the very near future. SebMom
Jul 13 2010 07:47 PM
Please email your story to It is the television station another poster suggested prior. Let's get something going in the public eye. I felt horrible when I read that recent post about 6 cars in the parking lot with people walking around aimlessly!
Jul 14 2010 04:43 PM
Fontaine Cabin Rental telephone number on the website is now accepting messages again- It's been open all week.. Leave your messages again. call (865) 436-3323 (865) 436-3323
Jul 14 2010 04:54 PM
This site is sure getting a lot of views and comments. Before going to a church in the area, check out the comments on The Gathering and Gene Wolfenbarger, the pastor. New Hope Church does not have any.
Jul 15 2010 07:37 AM
Renting while they have "Closed due to Health reasons???" People must not be aware, who would trust them with a reservation? Those two properties have been for sale for quite some time. Has anyone gotten any updates this week from Det. Hodges or TREC? I wonder what, if anything is going on. Det. Hodges last told me they could not find Vick and were relying on the security at Cobbly Nob to inform them when he drove in. I wonder if that has happened and if they have spoke to Robert, Libby or David? (posting on the other page stated that they are renting mountain critter lodge and castle on the green, that is why the telephone number is open again. Also stated that Vick was seen driving into town yesterday.)
Jul 15 2010 09:20 AM
Received letterS from Fontaine yesterday. One was from Fontaine Cabin Rentals saying they would give refunds pro-rata. There was then a handwritten note at the bottom stating that the property would be rented by its owner. In the same envelope was a later from Bob Vick (unsigned) saying that he would be renting it directly and our rental would be honored, etc. "Bob Vick" is Robert's father I believe. At this point, I do not want anything to do with these guys. They have yet to address anything I have asked them for.
Jul 16 2010 11:29 AM
Above poster...Was your deposit money for one of the cabins the Vick's own?
Jul 16 2010 12:41 PM
Remember your contract was through Fontaine Cabin Rentals. A company which is now closed with reservations canceled due to health reasons. How could any of us ever trust something that comes in a Fontaine envelope. Other cabin owners are not honoring our reservations. They just want to make money. Fontaine Cabin Rentals have stated that they are closed. You do not have a contract with at private owner- talk about not have any backing. We are not getting any from a larger company that has screwed us. Don't trust a private owner, let alone a VICK. So Daddy got his money for the cabins but I know my cabin owner did not. They just want to still make money off Mt. Critter Lodge and Castle on the Green. Just b/c it's his father does not mean you have a contract with him. Did your letter even address YOU, your check in and out dates... What assurance do you have? None... Go after your money due back- they canceled on us- your not canceling on them- the letter states that Fontaine Cabin Rentals has canceled our reservations- they are not owed any cxl fee- We are... Pursue what your owed. Call everywhere you can, TV Newspaper, BBB, TREC, Sheriff Dept. .....
Jul 16 2010 04:34 PM
To see a photograph of our friend Robert click here
Jul 16 2010 05:02 PM
Robert Vick, Broker David Vick, Affiliate Broker Fontaine Realty 4301 East Parkway Gatlinburg, TN 37738 Call First: (865) 436-3323 begin_of_the_skype_highlighting (865) 436-3323 end_of_the_skype_highlighting Office: (865) 436-4922 begin_of_the_skype_highlighting (865) 436-4922 end_of_the_skype_highlighting Cell: (865) 660-5163 begin_of_the_skype_highlighting (865) 660-5163 end_of_the_skype_highlighting Fax: (865) 436-0303 Email: Please read our disclaimer and our privacy statement.
Jul 16 2010 05:06 PM
Jul 16 2010 06:00 PM
The link for the picture does not seem to be complete. On another note I have learned that there was a local ponzi scheme by a person named Bolze. Just wonering if the Vick's were one of his victims like the Dollywood group. Nothing for sure at this time. Just posing the thought. More digging is in order.
Jul 16 2010 07:15 PM!/profile.php?id=100000601676501&ref=ts facebook!/profile.php?id=1564493004 message the vicks...
Jul 16 2010 07:18 PM
Anything could be. However if they were you would think they would have filed some charges themselves. And would have had some sympathy for the people they have taken money from. I spoke to the real estate agent that he told he deserved the money, and remember the ex-employee he offered to split the rental money with if they did not tell cabin owners how frequent their cabins rented. I think if they were people with hearts and ripped off themselves they would feel bad and would have made some phone calls and notified people. Not let people drive from all over the country to read a sign about Libby's high blood pressure. If they were ripped off, and still handled things the way they did- it shows their character. A reporter told me that it is gambling and tax debt they are in.
Jul 16 2010 07:26 PM
Yep that's them! On FaceBook. Bob does not have Robert listed as a child anymore, but he is friends with David Vick, who lists his parents as Libby and Robert Vick. You do not have to be friends to send them a message.
Jul 16 2010 08:24 PM
Here is Libbys facebook~ Thanks for posting the others!/profile.php?id=100000786967981&ref=sgm
Jul 16 2010 08:27 PM
Someone who needs to talk to Det. Hodges needs to tell her to talk to the guards in the Security Building at the entrance of Cobbly Nob about the comings and goings of the Vicks. Someone reported that they cannot be located. Tell her the guards would be glad to notify her of their arrival.
Jul 17 2010 11:38 AM
She told me that the guards where who she was depending on and she has not heard from them? I you are aware that the guards would contact her- could you give them the Sheriffs Dept. number and ask them to call her each time they see her? That is crazy!!! Am I being lied to by the Sheriffs Dept?
Jul 17 2010 02:02 PM
Not living there I ask, does everyone know what they have done? How do local residents feel about this? Is it life as usual for them(Vicks), when they go shopping, get gas, etc... This is a living hell for me (trying to get my refund) no response from phone calls, emails, no response from TREC/ Sheriff's Dept. It is so hard living so far away - It makes me easy to be ignored- it makes me feel it's not being taken serious. The one thing you want control over in life is your money, what I've lost may not be a lot to some, but it is tremendous in my world. Even the news stations are not calling back- that really makes me feel like it's a nothing story- in my world it's the only story...
Jul 17 2010 02:27 PM
I just emailed our favorite TV station in Knoxville and pleaded with them how important this story is. I hope I get a response so you can speak with a reporter. Channel 10 is usually real good about covering stories that have impact on human lives and their well-being. I hope I can give you someone to talk with.
Jul 17 2010 04:18 PM
Most of this site is still up- everything but cabins.
Jul 17 2010 08:13 PM
Thanks to the person who emailed the television station...
Jul 18 2010 08:19 AM
Has renters gotten any money back from Vick's? I know some cabin owners have. On that note, does anyone know anything?
Jul 18 2010 04:34 PM
Jul 18 2010 05:06 PM
Please also file a complaint with the chamber of commerce. I was not directed to the first time I spoke with them. Telephone number is 865 436 4178. Fax complaint Attn: Stephanie 865-430 3876. Thanks- others have been doing this also...
Jul 19 2010 09:29 AM
TripAdvisor took away my ability to private message people because I was discussing this issue. I guess you can only speak about the positive aspects of places you've stayed- you can't "Advise" against anything lol Vick must have stock in TripAdvisor...
Jul 19 2010 11:49 AM
Trip Advisor is tired of all the negativity. Sad because how else are we to get out all this information for future renters? This is going to continue thru October since many cabins had rentals thru that month.
Jul 19 2010 04:30 PM
I filed a complaint with the BBB and this is the response I got back from them. Fontaine Log Cabin Rentals & Realty. Thank you for contacting the Better Business Bureau to assist you in resolving your dispute. BBB records show that this company is out of business. Either the company's mail has been returned with no forwarding order or Bureau files show that the company has confirmed it is out of business. Unfortunately, this means that the Bureau will be unable to assist you in resolving your dispute. If you have a different address for this company, please forward this information to our office and we will attempt to contact the company. If there is no additional information and you wish to pursue this complaint further, you may wish to contact small claims court at (865)215-2518. Thank you for using the free services of the Better Business Bureau. Sincerely, Paulette Frazier Consumer Specialist
Jul 20 2010 05:06 AM
OMG~ I got the exact same message today! I did email them back stating that their real estate business is still up and running and would that help? No response yet. May I ask you to do the same. I sent the link to his listings to prove my statement. Keep us updated. I heard from TREC that the Sheriff's Dept. does not have enough to go after them.
Jul 20 2010 01:29 PM
TREC stated they need to speak with more cabin owners!!!
Jul 20 2010 01:31 PM
Has anyone contacted a lawyer in TN? I'd like to call one that is working with others in the same situation. Thanks
Jul 20 2010 01:32 PM
It's approx. $112.50 + $22 per location served to started a civil lawsuit there. (That's roughly what I remember, after having talked to Sevier Co. about it once.) NOTE: Class Action was not discussed at that time.
Jul 20 2010 02:19 PM
I emailed Channel 10 in Knoxville Sunday evening and as of 6:13 pm Eastern Standard Time (Tuesday) I have not received a response from the manager or anyone else.
Jul 20 2010 03:13 PM
$112.50 + $22 per location=$134.50 Would that be the cost for each renter who lost their deposit to be part of the civil law suit? My nephew might be interested in being part of the group since he is out almost $800. Was this in a discussion about what the Vicks have done to many people? I am so glad someone is thinking about such an action since no one has heard of any renter having their deposit returned.
Jul 20 2010 03:18 PM
Are those price quotes from speaking with someone at the number provided on the BBB form letter? Also do any of our TN friends know of a local lawyer willing to speak with us, have any interest in this issue? Thanks Everyone!
Jul 20 2010 06:31 PM
Formerly Freaked-Out... Over the weekend I wanted to look at the cabin my family has booked for Sept. So I go to the website, Pioneer, and the site is down! Can you imagine my panic??? Yes, if your on this site, you can. So Monday it was back up, but my dates for Squirrel's Nest were not showing as booked. Took a couple deep breaths and called Peggy today. Well no worries, she explained she changed web addresses and the old one is still showing. But the new one, , had our dates. Just thought I'd share with those of you who may go through the same... nothing to worry about.
Jul 21 2010 02:49 PM
Wow, I bet you were freaked out. I am so glad you resolved it so quickly. Peggy is a wonderful person and you can trust her. I just emailed a lawyer our real estate agent suggested. His office is in Sevierville. I asked him if I could post his info on a blog site so in case some of you that have been victimized would like to call him. I talked to a lawyer close to Cobbly Nob and he does work for ROBERT VICK and he could not represent anyone against him. Plus what ticked me off he did not seemed shocked when I told him what ROBERT and LIBBY VICK did. He must know there business ethics. He did not seem to care about the VICKtims. I sure will share this with all I come in contact in this area.
Jul 21 2010 03:11 PM
May I ask who was the lawyer in Sevierville? I was just suggested one there today- wondering if it is the same one. I think it would be helpful if some of us used the same one. The lawyer who referred me to the one in Sevierville, also told me what to ask for. I also got information on filing with the courts, from that number from the BBB. You're right, Peggy is AWESOME!
Jul 21 2010 05:58 PM
Who was Vick's lawyer? Don't want to call him. It's amazing to think he had a lawyer represent him through this. Pro-rata is technically a misspelling- must be a great lawyer...
Jul 21 2010 06:09 PM
"VICKtims" Good One! Clever- too bad it's true
Jul 21 2010 06:34 PM
Can anyone get me Bob Vick's (father) address? Need to respond to a letter recieved about Mt. Critter Lodge- It came in a Fontaine envelope. Thanks :)
Jul 22 2010 08:22 AM
For all of you that have been VICKtimized: my realty company, Cosby Realty, suggested Patrick Stapleton as a good lawyer in Sevierville. I have done a lot of business with Shelley and Farrell Golden of Cosby Realty and I have faith in them. I talked to the lawyer they suggested. He is very willing to talk to any of you who need to get legal advise and representation. I will call my nephew this evening and tell him. His name is Patrick Stapleton and his number is (856) 453-9792.
Jul 22 2010 08:59 AM
Bob Vick has removed himself from facebook but Libby Vick is still there. So send her a message.
Jul 22 2010 09:10 AM
Took himself off FaceBook... Well he never answered my email anyway. That makes me know he read it for sure. Anyone able to get me a snail mail address for him? I did FaceBook email Bob, Libby and David last week. Not heard from any of them. Just left a message for that lawyer mentioned above. Thank You Very Much for that. I also have another call into another lawyer...we'll see what each of them has to say.
Jul 22 2010 09:26 AM
Oh~ I've spoken to Shelley! She is the agent for my fav. cabin that is for sale!!! She was great. Glad to get the refferal.
Jul 22 2010 09:32 AM
Just a quick note to all. While it appears that the business is closed, it was amazing to see the sign for Fontaine Cabin Rentals is still up out near Cosby announcing that it is four miles up the road.
Jul 23 2010 06:59 AM
Question: Does anyone happen to know what the TN law says about the statue of limitations for filling a law suit against our best buddies, SICK, the Vicks??
Jul 23 2010 07:01 AM
Spoke with Mr. Stapleton~ great guy. Wants more to go in together against the Vicks. 865 453 9792- call him. Together is the best way. He says, esp. because we are not voters in TN, numbers is the only thing that will speak! He also highly suggested that we all call the local district attorney Jimmy Dunn at 423-623-1285. Thanks Everyone!!!
Jul 23 2010 07:15 AM
THE LETTER: For anyone who paid their deposit via credit card (CC) and is waiting for the rental dates to pass before their CC company will remove the charges: My CC company accepted the Fontaine/Vick letter as proof and agreed to remove the charges NOW. I faxed them the letter which states that the company has "closed and will not reopen" (thus services cannot possibly be rendered). CC company said not to worry about the threatened withholding of fees. Sure enough, I have just verified that the full charge has been credited back! The letter contains no personal information and could be used by any Fontaine VICKtim as proof/evidence. I am willing to forward a PDF formatted copy of the letter to any who did not receive one but may be able to use it in the same way (if your CC Company is open to the obvious, as mine was). We can now enjoy our future visit without this worry still pending and sincerely wish the same for all of you. Let me know if there is any interest. I will check back soon. K.
Jul 24 2010 05:21 PM
It would be interesting to know what the outcome was for the pest control person with the cabin keys (posted above on July 5). Please update if you still visit here. Unless they paid you, I hope you did not give the keys back to the Vicks. If all the cabin owners were to charge the Vicks to have their locks changed on every door, they'd be begging to pay what they owe you.
Jul 24 2010 05:51 PM
I certainly wouldn't want any of the Vicks to have access to my cabin. Any cabin owners who sue the Vicks need to include the expense of having their locks changed, regardless. Even if they give your keys back, they could have easily made copies.
Jul 24 2010 06:25 PM
"the Letter" Very nice offer- I also used the Mt. Press Articles and a printout of the website stating they closed. My CC company said the Vicks have 45 days to fight it. So don't request a check or spend the money until 45 days have passed. Anyone hear back from any television station? Please everyone call that District Attorney!
Jul 24 2010 07:52 PM
Check this out! Looks like another avenue we can take to voice our complaint. Please do this everyone- hoping I'm not alone in continuing this...
Jul 25 2010 10:00 AM
I spoke with a wonderful lawyer. Is anyone else interested in going in with me for a civil action? He said I have a clear case. As I'm sure we all do. And for any other person who received those letters about castle on the green and mt. critter- we are not held to Bob Vick... Also if anyone knows anyone who may be interested in going in together. Please direct them here. Thanks :)
Jul 27 2010 01:59 PM
I was the former pest control company that got stiffed out of two months of service.Still have not received anything.I received a call from Greenbrier needing keys to four cabins going on their program.I know laurie and David Gray,felt comfortable with their request .I dropped the other keys off at the security house with the guard on duty.did not give me much info on the comings and goings.Still hold termite bond on the castle, hope rob vick trys to sell and needs my help. check out hammerandafeather blog about tenn realestate law and how it's not working for the consumers.will continue to snoop around and keep you'all posted.
Jul 27 2010 04:55 PM
Thanks for the update! The lawyer I spoke with said the TREC board is made of real estate agents and they pretty much protect their own. Just like doctors I said back. I hope TREC proves that statement wrong in this case. Did it seem as though the security was on the side of the Vicks? I hope you receive what your owed! Give up your time labour and supplies... Is it worth speaking to Mr. Stapleton? If so give him a call, he'll help you figure out if it's worth it or not. Good Luck. Look in the above posts and call the District Attorney Office ... also file with Sevier County Ethics Commission- very easy and I think worth it!
Jul 27 2010 05:18 PM
Does the state of TN allow you to place a mechanics lien on the Castle since they owe you money for services rendered?
Jul 28 2010 06:48 AM
This link will give you a photo of the Vicks.!/profile.php?id=100000786967981&ref=ts
Aug 01 2010 04:13 PM
I called a detective at the sheriff's department in my county north of Sevier County. I talked to a detective about the situation since we cannot get anyone in Sevier County to do their job. He said that this issue is a civil case. A lawyer is needed to handle the case and if the judge finds for the renter or renters the Vick will have to return the deposits plus pay court cost and lawyer fees. Now this sounds promising. Maybe Mr. Stapleton would represent the renters with the understanding his fee will come from the Vicks. I am hoping he will agree to that. I left a message with him to discuss this matter. My nephew is wreary of the ordeal but if this is possible I am sure he will want to help the other person on here for both of their causes.
Aug 02 2010 08:28 AM
The same guy who owns that web site is also listed as the owner of this one and 36 other ones, some of which are open as you can see.
Aug 02 2010 07:18 PM
It would be nice if Det. Hodges would return telephone calls and tell people that.
Aug 03 2010 06:21 PM
Detective Hodges returned my call today. I was cutting the yard. And it was too late to call her back.
Aug 05 2010 04:14 PM
I spoke with someone from the DA's office today. He was going to find out from Det. Hodges what was going on with the investigation. He told me he would be back with me the week of the 23rd. Please let us know what Det. Hodges tells you if you speak with her. Thanks
Aug 05 2010 05:23 PM
Robert Vick has stated to TREC that Libby is the owner of both Fontaine Realty and Cabin Rentals
Aug 06 2010 10:10 AM
What is he trying to do? Make her take the rap and weasel out of being responsible. What a Man!!!
Aug 08 2010 12:51 PM
To the Tool that is bashing Pioneer and talking and taking recommendations from Mr. P Vick! You are the biggest idiot I have ever seen. I am not even going to try to expalin things to you cause I am sure you would not understand it anyway!
Aug 10 2010 07:43 AM
Bah, don't worry about them. My guess is that, for most of us, whoever offers the best price with a view will get the most business. Then if the amenities and customer service are good we, the customers, will keep coming back. I hope ALL the rental companies will remember that.
Aug 11 2010 07:31 AM
Pioneer Rental Management is being run honestly, by Peggy. I have 2 homes with her and one of them is considered to be one of the best on the mountain.
Aug 12 2010 12:48 PM
Has anyone seen Robert Vick lately? I know someone who is coming to Gatlinburg that wants to go to his house and have a talk with him. A serious talk.
Sep 01 2010 05:22 AM
Wow~ I hope someone answers that last post. The person at the district attorney's office said to call him in a couple of weeks again. Det. Hodges is still looking into everything he stated.
Sep 02 2010 06:28 PM
Has anyone seen the Vicks???
Sep 04 2010 04:47 PM
WOW! Can there be so many meanspirited, clueless people believing vile rumors? If memory serves me correct the same awful vicious lies where being spewed about Cobbly Nob Rentals and the Sharps just a few years ago. These atrocious "stories" were created by a disgruntled and scorned ex-employee. Said ex-employee was so "full of intergrity" that she STOLE company records and attempted to destroy the Sharps and their business at every level. This not hearsay, I have first hand knowledge of how she conducts herself and what lies she has told over and over to anyone who would give her the time of day. Just let her lick her lips and her tongue will start flapping to weave a sinster tale full of bullsh*t and smoking mirrors. Now isn't it a little conspicuous that the Vicks seem to have found themselves traped in a well layed snare? Of course at Cobbly Nob Rentals she had limited access to vital company information but not so at Fontaine Cabin Rentals. They are a smaller company. It might be wise to do a little research before one jumps on the snakes band wagon and get the facts straight. Yes, Fontaine Cabin Rentals had to close but not for the reasons being stated by the rumor mongers. Yes, Robert and Libby Vick are the owners but they went out of their way to ensure that every guest was treated excellent and every employee was WELL compensated and them some. I remember Libby driving by a house where one of the housekeepers were working and she noticed that the employees front tire was low. Libby's reaction when she found that the employee would not be able to get a new tire for a week.... Libby bought her four brand new tires. When she found out an employee was having a hard time and some personal problems... Libby allowed her to stay in one of the her personal houses for free and Libby filled it with groceries for the employee...Libby would purchase gas for employees because she knew alot of them had to drive along way to work. Libby offered health insurance to her employees and paid the full amount for them if they were having a hard time. These are not isolated incidents. I could fill a book with their kind selfless acts because this is how they conduct themselves on a daily basis. These very traits were taken and used to the advatage of the snake that slithered into the fold. I guess nobody is able to see who has benefited most from all the filthy lies that have been swirling around. And no I am not baised I just call a spade a spade and a SNAKE a SNAKE. The Vicks are not perfect nor are they magically going to be able to wave a wand and issue instant refunds or instantly finalize ALL the paperwork that has to be processed. It would be nice if life was that simple but not in the real world of business and red tape. The Vicks have always tried to conduct themselves and their company with integrity, honesty and high standards. It will take time and lots of hard work to ensure that things are handled ethically and properly. It does not matter what your opinions are in light of the real facts. And the truth will come out. On a final note, it would pay to be a little slow in making hasty judgements about people when you yourself might need some understanding one day if someone is trying to destroy you and your reputation. It will prove to be very enlightening when the author-authors are revealed of alot of these post. I will do everything within my power to shed light on the real villian and snake. And I don't just talk, I have evidence to back up my words, as always.
Sep 06 2010 09:43 AM
The above posting is without merit. Provide your proof Mr.& Mrs. Vick.
Sep 06 2010 10:27 AM
It would be real easy to end this choas. Just give back the money that so many entrusted you with as a deposit for a cabin. It is just that easy. Write checks to those whose money you have and everyone will be satisfied. It's just that EASY!!!
Sep 07 2010 09:33 AM
WOW,,who ever wrote the long essay needs to go back to school and learn correct grammar.
Sep 07 2010 09:34 AM
don't care what anyone else says. You can say what you want about the Vick's. I assume from your post that you would believe Doug(cobbly nob)? He is the first person I spoke with after finding out they closed. I thought Mrs. Vick had cancer after hearing that they closed b/c her illness. He set me stright and even GAVE me the number to the sheriffs dept. and TREC. He told me how upset he was with them for how they are making the cabin business look to the public. He told me that they did not even let the current renters know they had closed. Doug told me how horrible that was. That they had put up towels over the windows. I only called cobbly nob because my friend at work told me Fontaine had closed and I wanted them to stay in the same area, my dad always used Cobbly Nob. So I was asking Doug questions to get my friend a cabin, then casually stated I called b/c my dad uses them but I use Fontaine. Doug LET LOOSE with information. As I stated, I thought her health was really bad, upon hearing they actually closed. My first messages were with sympathy for the family. I have never left a rude message from about 20 telephone calls. Their website states your call will be returned in the order in which it was recieved. From June till today...Not a word. And the real estate agent for one of their previous rental cabins told me Robert Vick stated it was because Libby's hypertension. Just looking for my 3,000 dollars. If they intend on paying it back, why would you not return telephone calls? It does not take a "lot of time and hard work to ethically" return a telephone call in three months, not to mention emails which we have also sent many to Robert and Libby. It does not matter what anyone is saying- I have experienced their "ethics and integrity" first hand. If you want the Sharps and Cobbly story to come out, then write that on a Sniitch page about them- not one that is about the Vicks. When I need understanding one day, I will ask for it from the people I need it from. Not avoid those people.
Sep 07 2010 11:23 AM
Has anyone seen Mr. Vick recently?
Sep 07 2010 11:30 AM
Oh, now it's more than obvious that either Robert or Libby made that disgruntled posting on Saturday directing fault to their former employee. (without actually using her name) but let me tell you all this. I own a business, not at all related to the cabin rental business. Robert and Libby never paid their bill to me for the work I did for them, and they avoided and avoided any and all contact with me. to this day (almost 2 years later) they STILL haven't paid their bill, which they rightfully owe. So, basically, the Vicks need to go look in their "smoking mirror" (which they aren't even smart enough to know its "smoke AND mirrors". and see who is the real cause of their problems. Typical for people like this, wanting to lay blame anywhere but where it should be placed, directly at their door. Wonder if their related to Sterling Webb (Sterling Springs)?
Sep 07 2010 03:24 PM
I am a former employee of the Vicks. I was working for them when they closed down & they knew that were going to close down. They did not go about it the right way. I was off on the day they closed down & they didnt even have the courtesy to call me about losing my job until the following day. And then it wasnt even Libby that called, and she was the owner of the company & our boss. They had to know they were closing down before June 16th, because I received my check by mail on Thursday the 17th. (I received my check before I got the phone call.) We also had cabins owners tell us that they were taking their cabins off our rental programs & we were told to continue to take reservations no matter what the owner said. So basically they continued to take money for the reservations on our 3 nicest houses, which were our most rented houses, even though the home owners told us not to. I just wanted everyone to know how the Vicks truely are, & I'm just afraid that people will not receive their money back. I'm not a disgruntled employee, I am just a disapointed employee posted on Sep 07 2010 03:49:02 PM
Sep 08 2010 08:20 AM
Evidently, Robert responds to TREC complaints in a somewhat timely fashion, more so than inquiries as to his business dealings, etc. I suspect it's because TREC has control over his real estate license and that's really all he cares about at this point. The fact remains that he did not do what he indicated he would for me and he would not return my inquiries further. I just let my bank handle it; and I have received all my funds back to-date since they couldn't even get the Vicks to respond to the dispute I filed with my CC. THAT tells you how dedicated they are to their clients.
Sep 08 2010 08:57 AM
It is really unfortunate that so many innocent people are caught up in the web of deception which was created by the ones who will profit most from the circumstances.
Sep 08 2010 08:44 PM
Here is the entire post- Oops big deal I made some grammatical errors in my earlier post. I was livid when I read the despicable, foolish rubbish on this site. I stated the truth and that is all that is important. Here are a few more facts: I am not Robert or Libby Vick nor am related to The Vicks. I have no desire to ask Doug Sharp anything or listen to what he thinks he knows!" I am not a fan of a little birdie told me BS." Hard core, fact based, evidence will always triumph over BS. And fact based evidence is all that I am interested in pursuing. I will not repeat the vile rumors about The Sharps, their company or anyone else. I was stating that, if you did your homework you would know, the same type of lies involving bankruptcy, character, etc., were being told, not long ago, about The Sharps and their company. If you want know, just ask around. there appears to be an overabundance of people willing to shares lies and innuendo. You are entitled to be jackasses. If any of you really wanted the truth you would stop repeating and sharing the vile garbage that is floating around and do your homework. Do any of you actually know the laws governing advance deposits for overnight rental companies in TN? It is very evident from your post that you are lost and clueless. I am sure Peggy, Doug and others" just forgot to mention what they are when they were advising you the on The Vicks, the houses and the situation." We all know how they like to be helpful so surely they would be happy to share them with you. Just ask them how it is outlined in the guest terms and conditions for their companies. I have read each document and I think they'll remember the wording. Or maybe you could do some research and find out the truth instead of relying on rumors. If you actually did your homework you would know that Fontaine Cabin Rental's closing is truly a tragic loss to everyone. There are very few Good Guys" left in this business and the Vicks are some of the best. If you did your homework you would know, The Vicks are not the villains and they are also experiencing a tremendous loss. I am looking forward to the truth coming out and this horrible ordeal being put to rest. Well enjoy your sordid site and best wishes to all the innocents. It really is unfortunate that so many innocent people are caught up in the web of deception which was created by the ones who will profit most from the circumstances.
Sep 09 2010 09:48 AM
o.k....So w h y won't they return telephone calls? Calling me a jackass? You actually don't answer anything or really state anything. To "know" what their losses are you must be close to them or know someone who is- (wait I'm sure you are because you would not listen to anyone else)So again, why won't they share with us, the police, TREC, my lawyer- the reason that you are privy to, that you can't wait for us Jackasses to find out and rub our faces in. If having a "tremendous loss" entitles one to MY money- I must owe so many in this world more than I have! That Sucks!!! I had no idea I was in such debt. What should I pay my friend who just lost her twins to a drunk driver? You may want to share with my lawyer what is in my documents...I may not have the case she thinks I do! Any information would be helpful. Thank You for your time. God Bless you for keeping us informed.
Sep 10 2010 02:40 PM
That's nice calling us JackAsses, what when I gave my credit card- there was something in an agreement that I did not sign over the phone that says if the owner has a loss, they can keep my money without services? Whatever!!!! I guess thing are done a little different there...
Sep 10 2010 03:09 PM
When is this great unveiling of the truth scheduled? I don't want to miss it!
Sep 10 2010 03:11 PM
"There are very few Good Guys" left in this business and the Vicks are some of the best." Well, that is news to me- I thought they were out of the business, that's what their website says anyway. But I guess you know many many things we don't. So my reservations for Dec. are still good? Great! I'll tell the wife our 25 anniversary trip is back on!
Sep 10 2010 03:17 PM
File your complaints with TREC. Vick will respond because it's his real estate license in jeopardy. Seems that is the only thing he responds to. File a CC dispute with your bank too. Many of us are or were past the cut-off time to file but due to the circumstances, that even my bank acknowledged, the banks may be more willing to go ahead and let your file your disput. I have gotten my money back and so have a couple of other people I know. The Vicks evidently didn't even respond to my bank once I launched the dispute. At any rate, do not allow yourselves to be total Vicktoms. Take action on your own accord if you have not yet. File a complaint with the TREC. Be detailed and accurate. And file a CC dispute with your bank.
Sep 11 2010 08:33 AM
Sep 12 2010 05:14 PM
The only ones who have profitted from this fiASSco are the Vicks. The many people who have not had their deposits returned are the ones who have lost. It is not fair that the Vicks can keep money for a service not rendered due to the wording of the rental contract. Plus how many people were not able to enjoy their vacation since they had trusted Libby Vick and gave her, in good faith, their credit card numbers to place a deposit on the cabin they chose. Then minus that money, they did not have enough to rent another cabin or get a hotel room and still vacation in the Gatlinburg area. According to Tennessee state law. the rental cabin company reserves the right to substitute properties, provide alternative lodging or cancel reservation if for any reason beyond our control the property becomes unavailable. If cancelled, a full refund of the deposit will be made. Upon refund, all contractual rights and obligations are released. So how much clearer can that be one who calls names so easily behind your smoking mirror.
Sep 13 2010 07:55 AM
Libby, are you there????
Sep 13 2010 09:33 AM
Ok, I cannot sit back and read these posts and not address some of the issues brought up. I had my cabin with Cobbly Nob for years and then with Fontaine Cabin Rentals. When Doug took over Cobbly Nob my cabin rentals dropped dramatically. I had friends call their office to recommend a cabin (describing mine perfectly) to rent. They always recommended the same cabins over and over. My cabin is a new cabin that is very well maintained, but they never mentioned mine. I found out the cabins they were pushing belonged to Cobbly Nob or people tied to them. After moving to Fontaine, I found out the same thing was occurring. I would go on their website and the cabins that were renting were older and out dated while mine stayed empty. I wonder who those belonged to? Yes, you guessed it. I was very unhappy with Fontaine just like I was with Cobbly Nob. Everytime there was a storm, I was charged 10.00 for someone from Fontaine to drive up the mountain and check for storm damage. Just imagine, with 30 cabins, you can make 300.00 everytime there is a heavy rain. (and in Gatlinburg that is quite often) I could go on and on but I think you understand what I mean. I was not the only cabin owner who was unhappy with them. These are not rumors, but true statements. I have not heard from any person who rented from Fontaine that received their money you can take up for these companies and people all you want, but many of us know the truth.
Sep 13 2010 04:10 PM
and in case you were wondering....i did not move my cabin to Pioneer.
Sep 13 2010 04:15 PM
It is great to hear the truth from an owner who has fought two of the (QUOTE) GOOD GUYS. I know for a fact that the storm drive-by happened. Now, refute that name caller!!!!!!! That is one of the reasons that Mrs. Fontaine (previous owner of Fontaine Cabin Rentals who sold the business to the VICKS) removed her cabins from the Vicks and is renting on her own. She is actually making money renting NOW!! These are facts, not rumors.
Sep 14 2010 05:28 AM
Posting that is three posts up from this one is 100% accurate. I have been involved with the mountain since 1986. I have owned up to 5 houses at one time and can assure you, I know all parties. The Sharps are guilty of exactly what has been mentioned, check the Tax roll and you will see how many personal houses they own. The Fontaines started out with good intentions but got caught up in the greed and the falling economy. The actions they took were illegal and and intentional. I personally know the good,bad and ugly of this nice peaceful part of paradise.
Sep 14 2010 11:14 AM
Okay,,,,nothing but the truth in the form of facts has come out in the last few posts. So where are the derogatory comments now? OH,,,I mean negative in case you need it translated, name caller!!!
Sep 14 2010 12:53 PM
I have been a Owner in Cobbly Nob since 1996 and have (2) Excellant Homes with Greenbriar Valley! They have always been above board.honest, and work well with Owners and clients!!! They have probably 75 Quality Properties and All of their Staff does a Great Job!You should check them out for Quality Rentals ! I also, am aware of the Problems with some of the Agents of other Rental Agents that have been in the past , and some of those above comments were correct! Greenbriar Valley is one of the Top Rental Agency and Real Estate Office , especially for Cobbly Nob! There has never been any problems with them, as long as I have done Business with them!People should give them a try for Quality Rentals!!!
Sep 15 2010 08:29 AM
To Mr. or Mrs. know it all. This was my research: The F(&^$% Vick's are theives that kept my money and didn't give me the cabin I rented! That is a fact! No rumor or story someone told me in a phone conversation! So, go back and let Robert Vick blow some more smoke up you butt about how someone is out to get him. I know better and you must not be too bright or you would too!
Sep 17 2010 05:50 AM
I got a call a few weeks ago from the local DA that I had left a message for. He said there was nothing he could do unless charges were brought against the Vick's. I explained my situation to him and he said he would do some research and talk to the detective to find out why they were unable to locate the Vick's. I am sure that was another waste of time! On a side note I noticed on Libby Self Vick's Facebook page she has numerous posts about being a christian and one that said "With God, ALL things are possible!! " Amazing how many BAD people frofess to be christians! Libby and Robert, you have another Page in your book to answer to!
Sep 17 2010 06:02 AM
Don't stop calling the DA or Det. Hodges! Don't feel it's a waste of time, the only waste of our time will be if we stop- then everything previous to stopping would have been a waste. The DA is a DA! and has the power to press charges. I hear the Vicks are out of town, but before a few weeks ago, people were seeing them all over- driving here and there and not sorry at all. What you say is true about some people thinking they've done nothing wrong and God will be help them. They have stated to people that they have worked hard all their lives and deserve our money~ they are just old spoiled children, this is what happens when you spoil children people- the entitlement mentality does not disappear magically at age 18. So keep calling and asking WHY WHY WHY can't you do anything? Truly the squeaking wheel gets the grease. Law enforcement will always have new crimes to deal with, so if you stop calling you will be forgotten. I won't stop- let's back each other up by not stopping! Even if there are just a couple of us... we just want our money. Why should I have to fight or spend more money to hire a lawyer to get what is mine? Don't give up my friend! Keep calling or it's all been a waste! I'll keep calling until I hear proof of why this is not a crime...
Sep 18 2010 08:42 PM
Tell the D.A. that they could not find the Vicks because they did not go looking!!! They were here three weeks ago. That's a fact. Det Hodges said this is not a crime, so why would she go looking for them?
Sep 18 2010 09:48 PM
Back to a little birdie told me Bullshit huh..... Oh and I don't want to name them....... Bet they own a rental company. Gossip, speculation and half truths is what is spewed on this site by most people. But these are the same people who said Doug Sharp was breaking into rental cabins and having cocaine shipments air dropped on to the golf course at night. Oh yeah, did you know Don Sharp isn't dead? And the owner of a certain rental company always ........ Did you know ......'s husband is..........? If the Vick's do not refund the advance deposits then have a conversation about the facts. But the rest of this crap is just BULLSHIT. And yes, it is sad that you have so much hate inside of yourself to comment on someone's belief in GOD. But I guess your focus is on a little birdie told me BULLSHIT. I don't think GOD will be impressed with a little birdie told me. He made his postion clear about rumour mongers. Maybe you should also read his postion on forgiveness. We have the choice to be a bottom feeder or and eagle. What are you?
Oct 01 2010 10:42 AM
No he does not own a rental company nor does he rent his home out...
Oct 02 2010 07:13 PM
Kind of ironic that someone that claims to be religious steals from others without regret. I don't need to judge them that is for someone much greater than me to do. I just know that they hurt a bunch of people. Not a rumor a FACT! Go back and crawl under your rock Mr. Vick.
Oct 05 2010 05:16 AM
Well, the "Little Birdie" was correct. I can't think of why someone would think that is "BullShit"? This appears to be someone who never really answers back. Why would someone not believe that one of us would sue for our money? I cannot believe some of the posts since I've last been on this site. It would have been AWESOME to have heard why the Vicks did what they did what they did. One person seems to think there is some Great Hidden reason... Well I cannot share what that reason is- why? Because as the little birdie said the Vicks, nor their attorney, came to court to defend their actions. I am the person who sued the Vicks-Tree to Green Properties LLC d/b/a/ Fontaine Cabin Rentals in Sevier County General Sessions Court No. C0065927. The process server left his card all over town and some wonderful person called him and told him who Vicks attorney was. Roberts attorney accepted the summons. My attorney spoke with the Vicks attorney to see if he was going to ask for a continuance, because we were from out of state. Vicks attorney said he was not going to even come to court on the Vicks behalf, let alone ask for a continuance. So we had our day in court Monday Sept. 27th. I was awarded triple the amount under the Tennessee Consumer Protection Act. It was basically over when the Judge asked if I had ever received a return telephone call from Robert Vick- of course the answer was no. On a side note, one of the cabins I had rented was Mt. Critter Lodge- So I had gotten one of those letters stating that my reservation for that cabin would be honored by his father Bob Vick and I would be contacted later for the check in details. The letter did not have my name or check in dates. Thank God I did not believe that letter and depend on its contents, because I never heard anything about how to check in. And my dates have come and gone. So to the defender of the Vicks- your wrong about the little birdie... it did happen and they or their attorney must not felt sure enough about any excuse to come to court to defend themselves or send any information to do so. Their actions were found to be wrong in a court of law...
Oct 09 2010 01:24 PM is amazing how the person who was so defensive has quieted their voice on this site. I guess you cannot refute actual facts and the decision of the court. I am so glad that at least one person has filed suit. I hope others follow suit. I am in contact with one of the VICKtims and I am trying to convince them to follow suit. (I bet that is a pun!!!)
Oct 15 2010 09:35 AM
Nov 11 2010 04:10 PM
The VIck's are home on Vixen Run.Saw them 5 minutes ago getting out of their car.
Nov 12 2010 12:44 PM
Thanks for clearing up the MYTH that they are running and hiding.
Nov 15 2010 10:40 PM
He or She must be back.
Nov 16 2010 05:43 PM
I guess they think people will forget about the crime they have committed to many trusting souls. Not only have they disgraced the cabin rental business, they have disgraced they good people of East Tennessee. Hopefully, those who have been jilted out of their deposits will have a chance to learn to trust others who have moral values and vacation in our beautiful area.
Nov 17 2010 07:39 AM
It's not a MYTH- they left through the time most of the reservations of the people they stole from were coming to the area. He has to deal with TREC- he's here for that because THAT is important to them. Not the court case from a renter- he arranged that well ...he won't have to pay a dime. Not even the promised "Pro-Rata" amount. MYTH.... They were at Bob's home in Cali were they not??????
Nov 17 2010 07:31 PM
"The only thing necessary for the triumph of evil, is for good men to do nothing."
Nov 17 2010 07:40 PM
I would like to be the first to say that I am impressed with "grace under pressure" that The Vicks have displayed. It truly, truly speaks volumes of their character. They have suffered the loss of their business, under gone health issues, suffered an on slaughter of false accusations fueled by rumor mongers. And yet, they have not engaged in the name calling nor have they lost their dignity by stooping the level of some people on this site. I admire the courage they have exhibited during this horrific ordeal. I will always have fond memories of the time my family and friends spent with Fontaine Cabin Rentals and The Vicks.
Nov 19 2010 01:22 AM
LOL. You have admiration for thieves, you must be a state senator ? LOL Come on I have not spoken to one person in Cobbly Nob that feels for the V's. In reality they are upset that they brought on this shame, to such a wonderful piece of paradise.
Nov 19 2010 11:37 AM
Will there be no end to pouring of salt into our wounds? "Grace"? What? Is someone on here just messing with us? Trying to give us hypertension also. Never one return telephone call "calls will be answered in the order..." says Robert's voice. From June till now still waiting. $2,700 + $1,000 in legal fees and travel expenses to get $2,700 back. Only to find that the ownership game had been played. Maybe if a telephone call had been returned, with ANY explanation of honesty we would have at least known not to bother with a court case. Can you blame us for wanting OUR money back? This is not a "false" statement- look up my court #Sevier County General Sessions Court No. C0065927. And to send a letter stating we could stay at Roberts fathers place still and we'd be contacted later... well later never came- what was that about??? Ha Ha, you can stay ~Not! If you have the guts to put a telephone number on here- I'll call you, get your address and send you copies of all the court papers, and letter from Robert stating there would be a Pro-Rata refund, and letter stating we could stay at his fathers cabin (that we had PAID for!) But something tells me you don't want to see these things and face the other side of your friends.
Nov 19 2010 07:11 PM
All of my family and friends have also been staying at Fontaine Cabin Rentals for the last 4 years. We too are sorry to hear that the business closed and the lies swirling around the Vicks. We had stayed with the other companies in that area and were so pleased when we found Fontaine's. They were the best and we will miss them. Some of the comments on this site have clearly been written by members of the competition and we will not be booking any of our future vacations with any of them. Been there done that. I do not know the full circumstances surrounding the business closing but I do know that usually it is the good people that get crucified. Best luck always to the Vicks.
Nov 20 2010 10:12 AM
If as you say you don't: "know the full circumstances surrounding the business closing" Then how do you know this is all "lies" about what the Vicks did?
Nov 20 2010 01:19 PM
Yes maybe the other cabin companies paid the Newspaper to write a false article about the Vick's- so that they could get a ton of business from writing on Sniitch- until the Vicks took my $590 I never even heard of this site. I did not realize that Sniitch was the premier cabin search site for TN. Do you really think people are thinking they are going to get so much business from this site that they made all this up, without thinking they'd be subject to a lawsuit? Why don't you ask the real Fontaines how they feel about the saintly Vicks? By the way- No One is HAPPY they went out of business. I agree with the above post- you could not have lost any money to have made the statement you did. Or your not even just a renter of four years, but a family member or friend who does not want to see another side to these people.
Nov 20 2010 01:48 PM
I only come on here now and again to see if anyone has any advice on how to get my money back or to see if anyone has had any success with them or gotten a check from the Vicks as one letter in June stated we would get- it is so upsetting to read people defend them. It actually really hurts. We are not just one single cabin renter angry at a company. Last year when my husband and I were about to walk into the office, a couple with a baby came out and were so angry and wanted their money back- something about the cabin not being safe for their child. The husband was so angry at Fontaines I was a little scared. They were not getting a refund. We listened, but still checked in and made reservations for 2010 before we left- when one person is angry you wonder, but when it's hundreds with the same issue- come on! I send best wishes to all those in this economy still holding out hope for a refund. xoxo
Nov 20 2010 02:11 PM
As did we all!!! How do you think we lost money- we'd been staying with them for years too. We are not happy their out of business- we paid our money and just wanted to stay in our cabins. I also sent business their way, because I loved the cabin! You check in and your on your own- it's not as if we got to know the Vicks by staying there often. I knew the office girls- maybe, but not the owners. We did have three cabins we loved over the years that we had reservations for that we had to change "because they left the rental program" but after this happened- I found them on other cabin companies sites. I never questioned it before, but for some reason they left Fontaines and went with another company. When that happened before, I use to think the owners retired and moved into them- I guess there was more to it. One thing I'm thankful for, was I also was not one of the people who showed up to a closed office with no where to go. The world can be very forgiving when asked. Remember how everyone said the best move for Hugh Grant was to go on tv and face the music- he had no backlash for that whole thing b/c he showed he was human. People who admit guilt have an easier time. Some people only see their little bubble and don't think they do any wrong, or affect anyone else. We may not ever know how- but what comes around goes around, I just hope when it comes around to them, they KNOW why and don't think- poor me what have I ever done? Don't overact anyone- I only wish them exactly what they've done- not aids or something evil- just money to be stolen, that should have been in an escrow account or something similar
Nov 20 2010 02:26 PM
Don't give those words another thought everyone! As we all know from checking in over the years, we did not even know the Vicks. My wife and I did not even know when Anne Fontaine changed into Robert Vick. In all those years, we were never greeted by Robert or Libby Vick- let alone thanked for our repeat business to their company. Get your key from an check in lady and head to your cabin. We kept coming back because we loved two cabins on their rental program-not because we had fond memories of time spent with the Vicks. If that person was a renter and "spent time" with the Vicks they were also friends. Which explains the reason they think what they did was somehow justified. Think of it this way, think of what they stole from us without even a telephone call- What kind of people are they right? So just think of the lies they tell their friends and family to make it appear that they are the ones who have been wronged. There are a lot of a**holes in the world, who wants to believe your own family or friends fall into that class. If you've been to TN lately, you know what has happened to their reputation- and that is with people who have know them for years! Feel sorry for them(the posters defending the Vicks), they are being taken too- not financially but emotionally. Happy Thanksgiving Everyone!
Nov 21 2010 08:56 AM
What action has been taken aganist the Robert and Libby Vick's property I under stand they put it in another person name no matter it needs to be sold and divided to pay everone losses.
Nov 22 2010 01:34 PM
Well~ I'm the person who sued, the company Fontaine Cabins was in a sub-name Trees to Green LLC- Roberts name was not on anything to do with the business, Libbys was. But the only thing I could sue under the law was the Trees to Green- the only property they left under that name was the office- they let that go into foreclosure- so there was nothing to go after. Other properties that were under that Trees to Green were moved (name change) last Jan. to hide those from legal action. It is hard to understand that you can win a lawsuit but never be paid- but it's all about who's name things are in. He knew how to protect himself under the law. If something had been in the name of Trees to Green, then you could force them to sell that if they did not pay us. Because of the sub-company we could not sue them as R. & L. Vick- So we have a win and a were awarded three times the amount they stole under the TN consumer protection act, but we'll never see a dime no matter what they have personally. Of course they'll never put any property in the name of Trees to Green again- if they did we could get paid- but that is the only way. The attorney general is the only one who can take criminal action- but without VOTERS in his district requesting this of him- that won't happen either.
Nov 23 2010 05:03 PM
He is lucky it was not more money, that he stole from me or I might consider other options!
Nov 29 2010 07:26 AM
List of Vicks other properties. Bearly Heaven Gatlinburg , TN US Cedar Sunrise Gatlinburg , TN US Brown's Bear Den Gatlinburg , TN US Mountain Critter Lodge Gatlinburg , TN US Cajun Hideaway Gatlinburg , TN US Cloud Dancer Gatlinburg , TN US Forest Fantasy Gatlinburg - Pigeon Forge , TN US Deer Crest Gatlinburg , TN US
Dec 01 2010 03:15 PM
How do you know that is the Vicks new company?
Dec 04 2010 07:28 PM
Deer Crest in listed in the Pioneer Rental portfolio of cabins. Cajun Hideaway and Cloud Dancer's owners both left the care of Libby Vick so I doubt if they would go back for more of the same crap that Libby is so good at giving out. (for instance, charging 1/2 hour labor to the owner for a drive-by to make sure a limb is NOT lying on the roof)
Dec 06 2010 08:40 AM
You can go to this website enter county as Sevier, scroll down and click property owner. Enter the Vicks name and it will tell you the properties that they own in Gatlinburg. This is the Tennessee property data website.
Dec 08 2010 07:51 AM
Again, some people taking up for the Vicks who know nothing about what they did to so many people. I am a cabin owner who was with Fontaine cabin rental. I NEVER MET THE VICKS. I think they were too busy to talk to the "little people" who they took rental income from. I talked to another cabin owner (with Fontaine) and their 3 cabins were with Fontaine for over 3 years and they had never met Libby Vick. My only contact was the reps who answered the phone in the office. I did not lose any money but so many renters lost their advance deposits they paid to the Vicks. I also send many documents to TREC regarding the Vicks when they closed the doors. How in the world can anybody say "we" are all making this up and starting rumors? I am so ashamed that I was ever tied to this rental company and Libby Vick. I feel bad for everyone who has lost their money by going with a company that was reputable MANY MANY years ago when the Fontaines owned it.
Dec 08 2010 08:03 AM
Has anyone heard from TREC or Det. Hodges???
Dec 16 2010 07:03 PM
I called TREC about a month ago. He said the case was still under review. He said peoplethat files with them would be notified of the outcome. Should be pretty cut and dry case in my opinion!
Dec 28 2010 09:54 AM
Robert Vick is President of Webb Creek Utility District. They meet the first Friday of each Month at 10:00am. Webb Creek Utility District 3625 Lindsey Mill Road Gatlinburg Tn 37738 Board Meetings are open to the public.
Jan 14 2011 11:06 AM
Robert Vick Sucks As* and so do those who support him in his new business endeavors. He must be having a homo affair with the guy that hired him- who else but a lover could trust him? Fly your rainbow flag it high!
Feb 01 2011 07:58 PM
I heard that they have returned to their house in Cobbly Nob. I am sure they believe the locals have forgotten all about their criminal actions. They are wrong. There were too many VICKtims. I hope they never get over having to keep an eye over their should and always sit in a corner in restaurants. I bet they traded vehicles so they won't be so easily noticed on the highways and streets.
Feb 02 2011 05:32 AM
I'm sure they are. They are renting again. Someone in the community hired Robert as a broker... They've had no repercussions for their actions. Never paid anyone back, have a new job, new rentals that no one knows it's the Vicks they may be giving business too. And he's is still Webb Creeks president... I think he's just fine in the community.
Feb 02 2011 06:34 PM
Please give the company name(s) that Vick is renting properties under. I do NOT want to ever send another nickle his way.
Feb 07 2011 08:30 AM
Atop Ole Smoky Cabin Rentals 163 E Wears Valley Rd Pigeon Forge, TN 37863 Rents Castle and Critter Lodge. REALTY EXECUTIVES SMK MT 163 N Wears Valley Rd. PIGEON FORGE, TN 37863 Has the Castle and Critter Lodge for sale under Robert Vick as selling agent. Same address.
Feb 07 2011 05:40 PM
Atop Ole Smoky Cabin Rentals 163 E Wears Valley Rd Pigeon Forge, TN 37863 Rents Castle and Critter Lodge. REALTY EXECUTIVES SMK MT 163 N Wears Valley Rd. PIGEON FORGE, TN 37863 Has the Castle and Critter Lodge for sale under Robert Vick as selling agent. Same address.
Feb 07 2011 05:40 PM
Thank you for the info.
Feb 20 2011 08:04 AM
The furor may have died down but the Vick name will forever be a nasty blight in Gatlinburg. Locals will remember and laugh at the mention of the name long after they are gone. They may have gotten away with this but they will pay with their reputation, never mind the excuses and attempts to hide behind their religion. May you and your offspring enjoy taking that to the bank, Robert and Libby.
Feb 20 2011 10:01 AM
This company will not answer if they have hired Vick? Has anyone else tried to get an answer from them?
Feb 21 2011 04:23 PM
TREC says they have hired him and stated they will watch him closely-lol They are just not putting him on their site. But he is working there.
Feb 22 2011 04:12 PM
YOUR INPUT MIGHT HELP CHANGE THE LAW! The Tennessee Real Estate Commission meets March 21-22. You can email Eve Maxwell (the Executive Officer) at: , and here is a complaint form for those of you who need one: ~ Guest monies should be held in escrow until the guest departs and all the rental companies should be subject to an audit!
Mar 07 2011 03:52 PM
Please call 800 342 4031 Tennessee Real Estate Commission for a copy TREC Docket #201002690 it's a same what the(Owners of Fontaines Rentals) Robert David Vick and Libby Vick got away with! MORE NEEDS TO BE DONE!
Mar 25 2011 10:09 AM
Looking for Robert Vick of Fontains Rentals (Webb Creek Utility Dist. 865 - 430 - 3640
Apr 07 2011 08:55 AM
After selling Critters Lodge in Cobbly Nob for about $400,000 +, the Vicks are now getting back in the Rental Business out of Pigeon Forge. They have just re listed 3 of the 4 remaining properties in Cobbly Nob. A house on Castle along with a lot and 2 Lots on Ridgeline.
May 21 2011 11:45 AM
Im sorry to hear about this. We are now in the same boat as all of you, but our issue is with not with Fontaine cabins our is with HICKORY MIST they had done the same thing we booked our cabin for August now we find out they have closed due to the other owner taking money so we cant get our deposit back. So have any of you ben able to get your deposits back and if so please help how did you get it back??? thanks for your help/
May 24 2011 11:18 AM
No we did not get any money back. One person even won a law suite and never saw a dime. The TN real estate commission even let him keep his lic. It's sick!!! The state did not care, even the attorney general was contacted- did not give a crap. Good Luck to you and sorry that happened to you.
May 27 2011 07:59 PM
This is a petition to make Vacation Lodging Service (VLS) licensed rental companies in Tennessee be responsible for refunding the guest when a reservation is cancelled (through no fault of the guest). Amend or remove TCA 62-13-104 (b)(3),(D)(i)! Petition: To protect the traveling public and Tennessee rental property owners, we, the undersigned, respectfully request that TCA 62-13-104 (b)(3),(D)(i) be either removed and replaced, or amended to reflect the following safeguards: 1) In Tennessee, the guest's execution of a vacation rental agreement in which he or she agrees to the advance disbursement of payments shall not constitute a waiver or loss of any of the guest's rights to reimbursement of such payments if the guest is lawfully entitled to reimbursement. 2) Rental companies in Tennesee shall not be exempt from licensing or an escrow audit. 3) Rental companies in Tennessee shall never have more than a one-third difference in what their escrow balance should be and the escrow's actual balance. 4) Rental companies in Tennessee shall self-report to the Tennessee Real Estate Commission once a month as to the status of their escrow balances, and the auditor shall spot-check, unannounced, for accuracy. Bad news travels fast, so time is of the essence to save the overnight vacation rental industry in Tennessee. Fix the laws! View Signatures and Read the Comments:
Jun 25 2011 03:47 PM
Write this news person after looking at the link below~ Why would the news not interview or run stories about Fontaines and all the people affected by them? The TREC did nothing to Vick... I'd like to see that story run. There was even a court case that was won. And in this story they say the courts are directing people to TREC. <> Allison Bybee
Aug 27 2011 02:29 PM
Aug 27 2011 02:30 PM
The only hope of getting your money back is if you used a credit or debit card to pay for your stay.
Dec 11 2011 10:08 AM
It is all TREC's fault that this happened again! If a rental company sees some other company close the door and walk away with hundreds of thousands of dollars with nothing done to them why not steal some for yourself. God will forgive you just ask Libby!
Dec 11 2011 10:12 AM
Name: Robert Vick Office: Realty Executives Smoky Mountains Email: Office Toll Free: (888) 886-2230 Phone: (865) 436-3323 Office Phone: (865) 774-4307 Fax: () Office Fax: (865) 774-4310 URL: TN Lic. No.: 288447
Dec 11 2011 10:17 AM
The Primary contact at RESM is Stu Becker. Not sure if he is related to Con Man Vick or not?? Name: Stu Becker Office: Realty Executives Smoky Mountains Email: Office Toll Free: (888) 886-2230 Phone: (865) 774-4307 Office Phone: (865) 774-4307 Fax: () Office Fax: (865) 774-4310 URL: TN Lic. No.: 230477
Dec 11 2011 10:21 AM

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